Term Conditions Page

TERM AND CONDITIONS

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name (“DX BYTEZ”)  including the related mobile site and mobile Application .

·       SERVICES

Matrix Solutions Follows A Solutions Methodology That Allows us To build

Partnership for life with our customers for future. This philosophy is achieved through a committed and efficient team of staff who ensure that the solutions are suited for the specific requirement of our clients.

·        Our systems and systems of communication are the founders of the level of service and arrangements for communications technology and services that we choose for our customers, who are our partners. Seller offers Shipping for all the products intended to be sold online on the Website/App. However, the packaging of the product depends on the Category of the Products purchased by the Buyers. Terms of shipping or packaging will be governed by this Term of sale or the Seller’s policy, which may be changed by the Seller without any notice to you.

·        All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands and subject to the Seller’s Warranty. However, in case any product is covered under the Seller’s warranty, it shall be specifically mentioned in the product details.

·        We ensure that your order will be safely delivered at your place within promised timeline. However, the same is subject to certain unforeseeable situations and circumstances beyond our control.

·        The Seller is liable for faults arising from products purchased or bought from the Seller only and not otherwise. You are requested to follow the procedure as laid down by the Seller for Replacement of the products.

            These include:

SOME OF THE SERVICES THAT OUR COMPANY PROVIDED.

·       COMPUTER HARDWARE(COMPONENT LEVEL)

·       E- WASTE

·       PROCURMENT

·       RENTAL (DESKTOP & LAPTOP )

·       RETAILS

·       LAPTOP & DESKTOP SPARE PARTS

·       AMC

·       IT NETWORKING

·       ENGINEER CORDINATION / CONSULTATIN SERVICES

·       PROFESSIONAL SERVICES.

OUR SERVICES IS UPDATED IN EVERY 6 MONTH OR WITHIN A YEAR WHERE WE PROVIDE OUR NEW TERM AND CONDITIONS.

·       BOOKING

WHILE BOOKING WE SECURLY USE USER CONTACT AND PERSONAL  DETAILS .ITS OUR RESPONSIBILITY TO DID NOT SHARE PERSONAL DETAILS TO ANY OTHER PERSPON.

·       PAYMENT TERMS

WE HAVE TO USE CODE SYSTEM WHILE ACCEPTING PAYMENTS.WE DO NOT  NEED ANY BANK DETAILS AND  ACCOUNT NO. DETAILS.

·       DISCLAIMER AND WARRENTIES

THANK YOU FOR YOUR INTREST IN THE PRODUCTS AND SERVICES OF MY COMPANY .THE LIMITED WARRANTY APPLIES TO ELECTRONICS GOODS AND ONLY FOR ELECTRONICS GOODS PURCHASED BY OUR COMPANY .

OUR COMPANY REPAIR THE PRODUCT BY OUR TECHNICIANS.THERE IS NO CHANGE POLICY USING NEW OR REFURBISHED REPLACEMENT PARTS.

THE WARRENTY PERIOD ELECTRONICS GOODS PURCHASED FROM OUR COMPANY 180 DAYS FROM THE DATE OF PURCHASE.

TO OBTAIN WAREEANTY SERVICE YOU MUST FIRST CONTACT US  DETAILS TO DETERMINE THE PROBLEM AND THE MOST APPROPRIATE SOLUTION FOR YOU.